Steps to collect listing feedback for all showings on our active listings + recruit the agents who show our listings:
- Use the old version of ShowingTime
- Navigate to Listing Setup
- Select the desired address
- Access the Listing Activity Report
- Scroll to the bottom of the page
- Enter all new showing agents in Brivity, including their MV Broker link, production, tag, etc.
- Send feedback requests to agents who haven't completed the feedback form using one of the provided text templates
- Add the received feedback to ShowingTime
- Repeat this process for each active listing until complete
Seth's Standard Operating Procedure (SOP):
- Identify active listings without feedback and text those agents to request it
- For all agents:
- Retrieve their record from MarketView Broker
- Add their sales volume link to contact notes
- Tag them based on volume (0-2 mil Producer, 2-5 mil Producer, 5-10 mil Producer, etc.)
- Change intent to "Recruit" if below 10 mil Producer
- Verify agent's email, phone number, and company information
- Review all feedback, ensuring comments are positive (e.g., avoid publishing negative feedback like "lockbox not working" or "Seth cannot be reached"). If satisfactory, click Publish.
1st text:
Hi ____, it's Nathan Spector with Real. Thanks for taking the time to show ____. How interested are your clients — very, somewhat, not at all?
(No pause)
2nd text:
What was your/the buyer's opinion on the price — very overpriced, overpriced, priced okay?